KOVA Social & Beauty ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our salon, website, or booking system.

Information We Collect

• Personal Information: Name, email, phone number, address (for booking & communication).

• Payment Information: Collected securely through our payment processors; we do not store card details.

• Service Records: Appointment history, preferences, and notes for personalized care.

• Website Data: Browsing activity, cookies, and analytics to improve our services.

How We Use Your Information

• To confirm, manage, and customize appointments.

• To process secure payments.

• To send booking confirmations, reminders, and relevant updates.

• To improve services, customer experience, and salon offerings.

• To comply with legal and regulatory requirements.

Sharing Your Information

• We do not sell your information.

• We may share data only with trusted booking/payment providers, and legal authorities if required by law.

Data Retention & Security

• Personal data is stored securely and retained only as long as necessary for services and compliance.

• We use industry-standard encryption and safeguards.

Your Rights

• Canada (PIPEDA): Right to access, correct, or request deletion of your data.

• U.S. (NYC-based clients): Right to request data handling details and opt-out of communications.

Contact Us

For privacy inquiries: hello@kovabeauty.com